What is the first step in performing a reset on the VIDS system?

The first step in performing a reset on the VIDS system involves selecting the faulty workstation on the server. This step is crucial because it directly addresses which specific workstation is experiencing issues, allowing for focused troubleshooting. By isolating the affected workstation, you can systematically determine the nature of the problem and proceed with the appropriate reset procedure.

Identifying the faulty workstation ensures that all subsequent actions are relevant to the issue at hand, minimizing unnecessary actions and saving time. This approach is essential in a troubleshooting context, where identifying the exact source of a problem is critical to resolving it effectively.

In contrast, contacting IT support may be necessary later in the process if the issue cannot be resolved locally, but it is not the initial step. Documenting the issue is important for tracking and accountability, but it typically follows the identification of the problem. Performing a hardware inspection can also be part of the troubleshooting process, but it usually occurs after the workstation has been selected and further analysis is needed. Thus, starting with the selection of the workstation aligns with an efficient troubleshooting protocol.